








12 products
Textured Zig Zag Cover Up
Regular price £25.00 Save £-25.00This Textured Zig Zag Cover Up is both cosy and stylish. The zig zag pattern adds a touch of interest, making it stand out. Stay warm and fashionable with this must-have piece.
Cosy textured fabric
Drapey silhouette
Length- 76cm at front
Model is 5ft 10
One size- Fits UK size 10-20
100% Polyester
Product code - 7238
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Speckle Boucle Scarf
Regular price £19.00 Save £-19.00This Speckle Boucle Scarf, with its tassel detail, is both comfy and stylish. Perfect for keeping warm on chilly days, this scarf is a must-have accessory for any wardrobe.
Soft, cosy texture
Tassel detail
66cm x 190cm
100% Polyester
Machine Wash
Product code - 7236
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Watermelon Floral Dot Tassel Scarf
Regular price £11.00 Save £-11.00This Watermelon Floral Dot Tassel Scarf is the perfect accessory for any outfit. Its watermelon dot print adds a touch of fun and its tassel detail adds a stylish touch.
Watermelon floral dot print
Lightweight, floaty material
Tassels
100% polyester
90cm x 180cm
Product code - 7605
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Knitted Stripe Cover Up
Regular price £37.00 Save £-37.00This knitted cover up is the perfect addition to your wardrobe. With its cosy and soft material, you'll stay warm and stylish. The tassels and stripes add a touch of fun to this versatile piece.
Cosy knit
Drapey silhouette
Length- 81cm
One size- Fits UK size 10-20
100% acrylic
Product code - 7237
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Pointelle Colour Squiggle Jumper
Regular price £35.00 Save £-35.00Enhance your wardrobe with our Pointelle Colour Squiggle Jumper. This long sleeve jumper features a stylish pointelle style knit, adding a touch of texture to any outfit. Stay cozy and stylish in this versatile piece.
V neckline
Long, bell style sleeves
Pointelle style knit
Rainbow colour details
Model is 5ft 7 and wears a size S
Length - Size S: 63cm
100% acrylic
Machine Washable
Product code - 7081
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Beaded Mobile Phone Lanyard
Regular price £15.00 Save £-15.00Keep your phone close with the Beaded Mobile Phone Lanyard!
Product code - 7698
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Diamond Print Pocket Tunic
Regular price £29.00 Save £-29.00This red diamond print pocket tunic combines style and functionality. The diamond pattern gives a striking look, while the tunic design offers comfort and convenience. This tunic is sure to elevate your wardrobe.
Lightweight material
Short sleeve
Pockets
Crew neck
Length- Size 10: 95cm
Model is 5ft 10 and is a size 10
100% Viscose
Machine Wash
Product code - 7207
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Large Jungle Leaf Frill Sleeve Top
Regular price £30.00 Save £-30.00This Large Jungle Leaf Frill Sleeve Top features a vibrant jungle leaf print and stylish frill sleeves. Perfect for any occasion, the 1/2 length sleeves add a touch of sophistication while the versatile top can be dressed up or down. Elevate your wardrobe with this must-have piece.
Lightweight floaty fabric
1/2 sleeve
Frill sleeve detail
Model is 5ft 8 and wears a size 10
Front Length- Size 10: 71cm
100% Viscose
Machine Wash
Product code - 7194
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
ITY Scratchy Mini Ikat Sleeveless Jersey Shirt
Regular price £30.00 Save £-30.00This sleeveless jersey shirt combines comfort and style with its unique scratchy ikat pattern. Stay on-trend with this must-have item.
Product code - 7061
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Painted Stripe Linen Look Shirt
Regular price £29.00 Save £-29.00This shirt features a stylish painted stripe design and a convenient button front. Elevate your wardrobe with this versatile and sophisticated piece, perfect for any occasion.
Product code - 7187
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Tropical Printed Crinkle Culottes
Regular price £25.00 Save £-25.00Introducing our Tropical Printed Crinkle Culottes, featuring a trendy culotte style and eye-catching tropical print. These culottes are perfect for any occasion and provide a stylish addition to any wardrobe.
Lightweight crinkle fabric
Elasticated waist on back
Pockets
Culotte style
Model is 5ft 10 and wears a size S
Inside leg- Size S: 53cm
100% Viscose
Machine Wash
Product code - 7108
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Colourful Zig Zag Straw Tote Bag
Regular price £26.00 Save £-26.00This tote bag is beautifully crafted with a colourful chevron design and durable straw material. Perfect for carrying all of your essentials while making a stylish statement.
Product code - 7595
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.