12 products
Splattered Print Brushed Shirt Dress
Regular price £45.00 Sale price £19.00 Save £26.00Elevate your wardrobe with this cosy long-sleeve shirt dress crafted from soft brushed material that feels gentle against the skin. Its unique splattered print adds a bold, artistic touch, making it perfect for casual days or stylish outings.
Soft, brushed material
Long sleeves
Button front design
Model is 5'10 and wears a size S
Length- size S: 105cm
97% polyester, 3% elastane
Machine wash
Product code - 8062
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Sketchy Stripe Half Placket Top
Regular price £29.00 Sale price £14.00 Save £15.00Elevate your everyday wardrobe with this versatile half placket top, crafted from luxuriously soft brushed jersey that feels as good as it looks. The classic notch neckline and button placket detail add refined sophistication, while long sleeves provide year-round coverage and style. Perfect for layering, this piece transitions effortlessly from casual weekends to relaxed workdays.
Product code - 8050
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Bright Mini Spots Split Cowl Neck Top
Regular price £32.00 Sale price £15.00 Save £17.00Step into autumn elegance with the Bright Mini Spots Split Cowl Neck Top. Its graceful split cowl neckline and long sleeves provide a chic silhouette, while the eye-catching spot pattern adds a pop of colour to your look. Perfect for layering or wearing alone, this top delivers both comfort and style, making it a must-have piece for your wardrobe this season.
Product code - 8045
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Mini Geo Shirred Top
Regular price £27.00 Sale price £12.00 Save £15.00Elevate your wardrobe with this sophisticated mini geo shirred top. The intricate geometric pattern adds visual interest, while delicate shirring at the bodice creates a flattering silhouette. This piece effortlessly transitions from day to evening with understated elegance.
Product code - 8057
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Rib Raglan Jumper
Regular price £27.00 Sale price £16.00 Save £11.00This Rib Raglan Jumper offers a sophisticated blend of comfort and style with its long sleeves and cosy ribbed knit. Designed to provide warmth and a flattering fit, it’s perfect for layering in cooler weather while maintaining an elegant appearance.
Product code - 8034
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Bobble Hat & Glove Set
Regular price £13.00 Sale price £9.00 Save £4.00Made from a lightweight knit material, this bobble hat & glove set is perfect for chilly days. The faux fur pom pom adds a touch of style, while the touch screen gloves allow for easy use of your devices. Stay warm and fashionable with this matching set.
Lightweight knit
Faux fur pom pom
Touch screen gloves
Matching set
Product Code - 6617
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Berry Block stripe jumper
Regular price £38.00 Sale price £26.00 Save £12.00Stay stylish and cosy with the Berry Block Stripe Jumper. Featuring a classic block stripe design and long sleeves, this jumper offers both comfort and a modern look. It’s an ideal choice to elevate your casual wardrobe while keeping you warm throughout the day.
Cosy knit
Crew neck
Long sleeve
Length- Size S: 66cm
Model is 5ft 9 and wears a size S
39% polyester, 34% acrylic, 16% polyamide, 8% wool, 3% elastane
Machine Wash
Product code - 8033
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Geometric Cosy Scarf
Regular price £23.00 Sale price £11.00 Save £12.00Wrap yourself in warmth and style with this Geometric Cosy Scarf. Its soft, snug fabric keeps you warm on chilly days, while the striking geometric pattern adds a modern touch to any outfit.
Product code - 8275
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Boucle Knit Rainbow Stripe Scarf
Regular price £22.00 Sale price £15.00 Save £7.00Elevate your everyday style with this refined boucle knit scarf, featuring a sophisticated rainbow stripe pattern that adds understated elegance to any ensemble. Perfect for layering during cooler months, this piece brings a bold pop of colour to any outfit.
Product code - 8131
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Space Dye Button Cardigan
Regular price £39.00 Sale price £27.00 Save £12.00Layer up and look fabulous with this simple space dye cardigan. Made from a lightweight textured knit it's ideal for layering throughout the season. The simple styling from the button front and long sleeves makes this a must have piece for your wardrobe. Wear simply with jeans for a casual effortless look.
Lightweight textured space dye knit
V neckline
Cable design on the sleeve
Long sleeve
Wooden buttons
Length- Size S: 60cm
Model is 5ft 9'' and is a size S
59% Acrylic, 31% Polyester. 10% Wool
Machine Washable
Due to the nature of the yarn, each piece is beautifully unique.
Product Code- 7735
SMALL (S) | MEDIUM (M) | LARGE (L) | EXTRA LARGE (XL) |
UK 10-12 | UK 12-14 | UK 16-18 | UK 18-20 |
SMALL / MEDIUM (S/M) | MEDIUM/ LARGE (M/L) | LARGE/ EXTRA LARGE (L/ XL) |
UK 10-12 | UK 14-16 | UK 18 |
ONE SIZE |
UK 10-18 |
Variations in sizing may occur according to the fabric type, style of the garment and your own preference of fit.
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Ombre Rainbow Knitted Hat
Regular price £15.00 Sale price £10.00 Save £5.00Elevate your winter wardrobe with this cosy knitted hat, featuring a beautiful ombre rainbow design that transitions seamlessly through rich, jewel tones. Perfect for adding a touch of colour and sophistication to any seasonal ensemble.
Product code - 8132
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.
Multi Large Stripe Tassel Scarf
Regular price £21.00 Sale price £14.00 Save £7.00Experience warmth and style with this soft, cosy scarf featuring a refined stripe design. The elegant tassel detail adds a classic touch, making it a versatile accessory for any outfit.
Product code - 7780
Store Returns
You may return any unsuitable items purchased in our stores back to our stores within 28 days of purchase. Items must be returned in their original condition with all tags attached. Unfortunately we are unable to accept online returns in our stores.
Online Returns
Online orders cannot be returned to a store. If you need to return items to us, you will find instructions on the reverse of your order paperwork, which is included within your parcel. Unfortunately, we are unable to action exchanges and we ask that you re-order the items you require.
You may return items through the Post Office using the pre-paid returns label in your order. Returns must be made within 28 days of receipt, must be in their original condition with all tags attached and must include the fully completed returns slip.
Faulty items
We only want to deliver top quality goods to our customers, so if you find that something in your order is defective or faulty, please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and the issue with the faulty item. We can then organise for the goods to be replaced if required.
Incorrect item
We sincerely apologise if you receive an item you did not order. Please return the item to us within 28 days of receiving your parcel. If you contact our Customer Service department, please provide the following details: your name, order number, contact number, product code/name and description of the incorrect item. We can then organise for the goods to be replaced if required.
When you will receive your refund?
We will process your returned goods onto our system within 5 working days of receipt of your parcel and at the same time you will receive your credit note by email.
We make repayments within three days of receipt of your parcel. Please be patient, it usually takes between 5 to 10 working days for the refund to be credited to your account. The time varies depending on which bank or card issuer you have. We will credit your refund to the same credit card you used when placing the order.